Posted - August
2000
Reinventing India: Why Digital Partners' South Asia Initiative
Can Make a Critical Difference
Dr. Mira Kamdar, Senior Advisor, Digital Partners
Senior Fellow, World Policy Institute
India's most pressing problem in the 1950s was to feed
its poor, who made up roughly half of its then burgeoning
population of 350 million people. My father, one of the
first Indians to come to America to study after India gained
its independence in 1947, was working on a degree in soils
analysis at Oregon State University. This was the era of
the "green revolution." Fueled by a mixture of
Gandhian idealism and American can-do spirit, his plan was
to complete his degree, return home, and do his part to
help "Young India"—as it was often called in those
days—improve agricultural production. But the attractions
of making a decent living were irresistible. He decided
to stay in America, switched his career to aeronautical
engineering and got a job with one of the cutting-edge companies
of the time: Boeing. My father became part of the "brain
drain" that subsequently brought thousands of engineers,
scientists, doctors and other professionals from India to
America in search of a standard of living their country
of origin could not afford to give them.
India's Poor
Half a century later, India's most pressing problem is
still how to deal with its poor. The green revolution did
allow India to dramatically increase crop yields and become
self-sufficient in food production. But India's population
more than kept pace with the country's economic growth,
which ambled forward at the so-called "Hindu rate"
of 3.5 to 5 percent for many decades. Only after a balance
of payments crisis forced India to take steps to liberalize
its economy in 1991 did the country begin to achieve consistent
growth of between 6 and 7 percent. But even this was not
enough. Today, more than fifty years after independence,
India remains a country where 350 million people—a number
equal to the entire population of the country in 1950—live
in absolute poverty.
India's poor make up fully one third of its total population,
which passed the billion mark on May 15, 2000. And India's
population is increasing by 15.5 million people each year.
This means the country will need 125,000 new schools, 373,000
new teachers, 2.5 million new homes, and 4 million new jobs
every year to meet the needs of its new citizens. With its
current rate of growth, India cannot possibly hope to keep
pace.
More alarming, even were India to move forward quickly
with the next round of economic reforms and push growth
up to the 8 to 10 percent range, and even if it were able
to sustain this high level of growth over the next ten years,
the lives of the poor would remain substantially unchanged.
In fact, in this best-case scenario, per capita income in
India would rise from the current $300 per year to all of
$500 per year a decade from now. India cannot simply grow
its way out of poverty.
The cost of the poor to India is inestimable. First and
foremost, of course, there is the wasted human potential
and the very real human suffering due to preventable, contagious
disease, lack of access to basic health care, education,
or even sanitation and clean drinking water. Mass poverty
is having a devastating impact on India's environment, which
is under attack from accelerated deforestation, overgrazing,
and extremely high levels of air and water pollution, especially
in urban areas. Mass poverty also affects India's ability
to compete against countries with better physical infrastructure
and more educated populations for foreign direct investment,
which India badly needs to face a fiscal deficit the IMF
has recently deemed "unsustainable" and to jump-start
badly needed infrastructure development in transportation,
communications, and power. Finally, mass poverty and the
growing gulf between haves and have-nots poses a looming
threat to India's internal security and to its political
and social stability.
The Failure of 20th-Century Development
Paradigms
A succession of state-directed five-year-plans for development,
the injection of billions of dollars of foreign aid and
loans, and the dramatic improvement in agricultural production
following the green revolution did have positive effects.
Despite a tripling of its population, India has been able
to reduce the total percentage of the poor from 50 to 35
percent; to nearly halve illiteracy, reducing it from 81.7
percent in 1950 to 48 percent today; to reduce the birthrate
from 40 per thousand to 26 per thousand; and to increase
life expectancy from 32 years to a little over 62 years.
India can be proud of its many successful domestic industries
in manufacturing, information technology, textiles and many
other sectors.
For all that, India remains a "developing" country.
With one-sixth of all humanity living within its borders,
India is still playing catch-up to the world's great economic
and political powers. During this time, it has seen countries
in Southeast and East Asia no better off than India was
after World War II achieve phenomenal improvements in their
economies and for their people. And India has watched China
transform itself into one of the biggest global economies.
Time and time again, whether in those heady days following
independence in the 1950s or in the euphoria following economic
liberalization in the early 1990s, India's aspirations to
overcome mass poverty and create opportunities for all its
people to realize their potential have gone tragically unfulfilled.
Three generations after independence, India's poor are still
waiting for their lives to improve. Their patience is wearing
thin, especially in a world where they can now easily see
on television what others have, how others live.
The Imperative for a New Development
Paradigm
It is clear that for India to make real gains in alleviating
poverty a radical solution must be found. The development
paradigms of the post-war 20th century worked some wonders
but failed, overall, to solve the problem of mass poverty
in India. In fact, the digital revolution has made the imperative
for dealing with mass poverty in India—and elsewhere in
the developing world—a critical priority demanding immediate
action. Indeed, there may be no issue facing humanity at
the beginning of the 21st century of greater importance
than finding solutions to the yawning divide between the
world's rich and poor.
The new millennium has brought with it a new geoeconomic
reality. The forces of globalization, propelled by rapid
advances in information, communications and bio-technologies,
are deepening divides between haves and have-nots, creating,
on the one hand, a transnational class of people who move
competently in a knowledge-driven economy and, on the other
hand, masses of people with no knowledge of, no access to,
and no skills to exploit this new economy. Fortunately,
these very same forces offer unprecedented opportunities
for creating entirely new approaches to alleviating world
poverty and closing the inequality gap.
Backlash
The rage being focused against such institutions of world
order as the World Trade Organization, the International
Monetary Fund and the World Bank, and the attendant backlash
against globalization arises from feelings that a market-driven
global economy is being deliberately directed in favor of
transnational corporate interests; interests that are perceived
to be inimical to the interests of individuals, local organizations,
and even national governments and to their control over
the planet's resources and economic opportunities. Corporate
interests are perceived to be particularly adverse to the
needs of the poor. Indeed, they are seen to be the direct
cause of the growing gap between haves and have-nots.
Globalization, however, is not a process that can simply
be turned off no more than the new information, communications
and bio-technologies can be made to "go away."
And, it is quite true that the market as it exists has little
incentive to take into consideration any factors beyond
its own short-term profitability. At the same time, the
ability of nation-states—much less local organizations or
individuals—to control global market forces is increasingly
limited. The world's poor must also face a general state
of "donor fatigue" in the rich industrialized
world that has reduced international aid to historically
low levels, aid which, in any case, has largely failed the
world's poor.
Digital Partners: Bridging the State
vs. Market Development Divide
The radical response of Digital Partners to this alarming
state of affairs is to seize upon the transformative dynamic
of market-driven changes in the nature of the global market
itself and to harness this momentum to create new development
paradigms that can be effective in the new global economy
as it evolves forward. The central, and very exciting, notion
is to move beyond the divide between the market and its
profit-driven incentives on the one hand, and governments,
NGOs, philanthropic foundations and international aid organizations,
on the other hand that has characterized development paradigms
in the 20th century. This is possible because of Digital
Partners' vision that the nature of the market is itself
being transformed by the advent of digital technologies.
By forming working partnerships across governmental, non-governmental,
business and entrepreneurial, philanthropic, and grass-roots
divides, Digital Partners seeks to intervene into the process
by which the market is evolving so that poverty alleviation,
better health and education, greater participation and empowerment,
enhanced equity, and environmental protection become imperatives
of market-driven profitability.
India: A Unique Case for a New Development
Paradigm
Of all the developing countries in the world, India offers
a unique opportunity to launch a new development paradigm
that harnesses global market dynamics. India's economy may
be growing overall at a modest rate of 7 percent but its
information technology sector is booming at an explosive
50 percent rate of growth. Already a $5 billion-a-year undertaking,
India's information technology sector is expected to reach
$87 billion by the end of this decade. Bangalore alone is
home to 300 technology firms that employ 40,000 people.
Among the largest of these companies are Infosys, which
employs 6,000 people and writes and maintains sofware for
companies all over the world, and Wipro, which grossed $310
million last year and has made its CEO Azim Premji's net
worth somewhere in the neighborhood of $9 billion. Bangalore's
most famous son in America may be Sabeer Bhatia, who created
the Hotmail e-mail service and then sold it to Microsoft
in 1997 for $400 million.
India's prestigious Indian Institutes of Technology, which
only accepts about one out of every thousand applicants,
turns out some of the most sought after workers in the world.
IIT graduates, such as Rakesh Gangwal of U.S. Air, or Rajat
Gupta of McKinsey, are among the chief executive officers
of some of the world's largest and most powerful corporations.
They, and other highly skilled Indian engineers and technical
graduates, are a strong presence in the executive offices
of digital technology companies in the high-tech corridors
of Silicon Valley, Seattle and New York's Silicon Alley.
In fact, Indians were the helm of 385 high technology start-ups
in Silicon Valley between 1995 and 1998 alone. In his book
The New, New Thing, Michael Lewis goes so far as to say
that the "definitive smell inside a Silicon Valley
start-up was of curry."
The Indian Diaspora
Indian immigrants in the United States, as a group, have
been highly successful, earning the highest incomes per
family of any immigrant group and enjoying, in general,
a standard of living well above the American norm. The incredible
success of Indian information technology entrepreneurs and
country where there are only 0.21 personal computers and
1.86 telephones for every 100 people. But then 71 percent
of India's people do not have access to basic sanitation.
Under these circumstances, simply dropping a computer into
a remote village will do nothing to help India's poor. At
the same time, the market status quo is perfectly capable
of continuing to churn out internet millionaires in Hyderabad
while villagers fifty miles away have no toilets or running
water. Fortunately, new initiatives that make creative use
of digital technologies to meet practical development needs,
and that offer market-friendly incentives for doing so,
are possible. Consider the following scenarios:
Bhaiji, a farmer in one of India's poorest states, Madhya
Pradesh, used to have to accept whatever price a local middleman
would pay for his grain because he had knowledge of current
market prices. His family barely eeked out a living. Their
lives had not improved in several generations. As if that
wasn't bad enough, the local patwari, or land records man,
was threatening to take away their land, claiming it really
belonged to a neighboring landowner. Thanks to a scheme
introduced by the government of central Madhya Pradesh,
Bhaiji was able to get a copy of his title to his land from
the local intranet center for an affordable 5 rupees. He
is also now able to check grain prices on the current market
and negotiate fair prices for his grain. His family is now
secure on their land and confident of their ability to hold
onto their livelihood.
Shah Banu is a widow who used to have no source of income
to feed herself or her five children. Like most women in
her village, she is illiterate. Like most widows, there
is an insuperable stigma against her remarrying. She lives
in a remote village with no telephone. A representative
of the Grameen Bank, well known for its micro-lending schemes
to the poor in Bangladesh, especially to poor women, approached
her with a proposal: They would give her a cellular phone
on loan. She could use it to charge her fellow villagers
for calls, repay the cost of the phone, and keep the balance.
Now Shah Banu has a reliable source of income for herself
and her children, and she has become a respected and singularly
important person in her village.
The Gujarat milk cooperative system is well established.
Producers bring their milk to a central collection point
where it is measured and its butterfat content evaluated.
Volume was easily determined. Butterfat content was less
easily determined, and producers complained they were being
cheated by fraudulent assessments. Moreover, they were not
paid until the butterfat assessments were made, a lengthy
process, and often had to wait for long periods without
knowing exactly how much they would be paid. Then, computer-based
assessment equipment was introduced allowing the milk's
butterfat content to be accurately assessed on the spot.
The corrupt middlemen were eliminated, and the producers
were issued a payment chit within a few minutes of delivering
their milk.
Like many pregnant women in Dharavi, Mumbai's biggest slum,
Shalini suffers from anemia. Her meager diet is simply too
low in iron. Shalini is now getting iron supplements thanks
to a UNICEF program supported by WebMD. Outreach medical
workers at Mumbai's Sion Hospital are tracking Shalini's
and others' response to the iron supplements program for
WebMD's internet service linking health care workers across
the digital divide. They are also able to access data from
similar efforts to improve maternal health around the world,
and integrate it into their own local initiative.
Hari, 12 years old, lives in one of Delhi's worse slums.
He attended school up to third grade, then dropped out to
help his family eek out a living collecting and selling
recyclable plastic discards. His father is in poor health,
and may soon have to give up his job driving a three-wheeler
rickshaw in the far suburbs. His mother died soon after
the birth of Hari's 2-year-old sister. If his father has
to stop working, there is no way Hari can provide for the
family. Luckily, Raj Shah, a successful software engineer
settled in Austin, Texas, has started a computer programming
training school in Hari's slum, using donated used computers
from American companies upgrading their systems. Hari has
enrolled in the school, where he receives free training
and a hot lunch every day. He is also learning English,
and improving his reading and writing in Hindi as well.
His new skills will be in high demand in India's booming
information technology sector.
The village of Kizhur in India's southern state of Tamil
Nadu is home to a community of weavers going back untold
generations. Their traditional product is handwoven lungis,
the traditional male garment of South India. In recent years,
as wearing trousers has become more popular, it has become
more and more difficult for the weavers to sell their cloth.
Then they were approached by a representative of PEOPLink,
an internet e-commerce initiative that links producers around
the world directly to market, about supplying a nearby sewing
cooperative with their handwoven cotton cloth for making
placemats, napkins and tablecloths for sale on the internet.
The sewing cooperative is doing a brisk business on PEOPLink's
web site and needs more cloth to keep production up with
increasing demand. A deal was struck, and the weavers of
Kizhur are now able to sell as much cloth as they can produce.
The village of Warna Nagar in rural Maharashtra state had
no school, no clinic, and no telephone. It did have television,
thanks to a satellite receiver put up by a couple of the
more prosperous farmers in the village. Satellite television
brought the villagers images and information about the world
beyond Warna Nagar for the first time in their lives, but
gave them no way to interact with it or access it. A project
by the Government of Maharashtra State has set up the first
rural network project in India. Villagers are now using
networked 'facilitation booths' or kiosks to access agricultural,
medical and educational information on the Internet. Development
Alternatives Group is taking this effort one step further
and launching a national effort. Development Alternatives
aim is to set up a TARA kiosk in every village. Modeled
on the PCO telephone booths common throughout India, the
TARA kiosk—or TARAdhaba as the locals call it—will give
everyone in the village the opportunity to connect via the
internet with the world beyond. The man who runs the TARA
kiosk as a franchise has the possibility of making a good
living and can hire village youths to help him out, while
the villagers gain access to all kinds of information, from
weather reports to courses at Indira Gandhi National Open
University. They also have a means to sell their products
to distant markets. The service is capable of communicating
in the local language, both on the screen and with audio,
as well as through basic picture symbols, insuring that
everyone in the village can use it. Royalties, commissions
on sales, service fees and other earnings underwrite the
cost.
Reinventing India
The current critical juncture in world history presents
India—a country that supplies 35 percent of the world's
software engineers but accounts for 25 percent of the world's
poor—with both a challenge and an unprecedented opportunity.
India must seize this opportunity to reinvent itself if
it is to assume a place in the world commensurate to its
size, its great civilizational heritage, and its commitment
to democratic ideals and institutions.
Reinventing India does not mean jettisoning existing political
and social institutions to create a new national framework.
It does not mean doing away with India's formidable civilizational
legacy. Together these constitute India's greatest strength
as a nation. Reinventing India means creating a new paradigm
for development that harnesses the irresistible market forces
driving the transformations in the global economy. It means
creating new partnerships between government agencies, NGOs,
philanthropic institutions and grassroots entities created
by the poor themselves.
India has hardly tapped the tremendous intellectual, entrepreneurial
and financial capital of an Indian diaspora that has everything
to gain from a prosperous India whose citizenry is equitably
empowered to seize new opportunities to better their lives.
Not satisfied with simply investing capital in individual
companies or with making donations to individual temples,
schools or clinics back home, a growing number of Indian
diaspora leaders are looking for practical, effective ways
to "give back" that will have broad impact at
the national level.
In the 1950s, my father felt he had to choose between helping
the poor in India and making a good living for himself and
his family in America. The digital revolution's impact on
the global economy is giving members of the Indian diaspora
new opportunities to do both. But even highly creative solutions
to specific, localized problems will have a limited effect
on the alleviation of poverty in India as a whole unless
they are deployed in concert with a massive effort involving
alliances across traditional development divides. This is
the fundamental challenge of the India Initiative.
Mira Kamdar is a Senior Advisor with Digital Partners and
a Senior Fellow at the World Policy Institute. Her book,
Motiba's Tattoos: A Granddaughter's Journey into her Indian
Family's Past, was recently published by Public Affairs
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