How Digital Partners Helps Bridge Digital Divide
Meet the Champions: DG Interview with Dr. Akhtar Badshah

In order to better understand the complex transition from digital divide to digital inclusion and empowerment, we have interviewed our Advisor Akhtar Badshah, a key member of the digital empowerment movement. In his interview Akhtar demonstrates through Digital Partners how entrepreneurship using ICT can build sustainable services and improve the lives of the poor. Dr. Akhtar Badshah is the Executive Director of the Digital Partners Institute, a Seattle based non-profit organization, whose mission is to utilize the digital economy to benefit the poor. Before joining Digital Partners, he was a Senior Vice President for Strategic Planning for Non-profits and Government Agencies at Nimbal - an Internet strategy firm - where he was responsible for developing Nimbal's partnerships with non-profit and government clients and building services for these sectors. Dr. Badshah has taught at MIT, Roger William College and the University of Washington.

Digital Partners was inspired by a conference held in Seattle three years ago which focused on seeking solutions to the digital divide. The conference was keynoted by Microsoft's then Chief Technology Officer Nathan Myhrovld. The conference brought together executives of top Internet companies and intergovernmental institutions to rethink and reinvent their own efforts to alleviate poverty in light of the opportunities afforded in the digital age. DP is developing chapters in cities across the US and invites volunteers to help mobilize efforts as a network of grassroots partners. Please contact Akhtar for more information on how to get involved.

To learn more about Dr. Badshah visit his public profile on the ICT for Development on the Development Gateway.


Q: How did you become involved in ICT for development?

A: Although my background is in urban planning and sustainability, I became convinced that it was important to use technology to engage entrepreneurs in enterprise building in order to support cities and villages. The mission of Digital Partners is to develop opportunities for social corporate responsibility and entrepreneurship. A country's natural resource is now its people with their mind and entrepreneurial capacity. Computer technology has an equalizing factor where location, age, and gender do not matter anymore. Our vision is to bring the benefits of IT to communities all over the world so that each individual, especially those at the bottom of the economic pyramid, have the ability to utilize technology for economic and social empowerment.

 

Q: How can entrepreneurship in the digital age be used to help poor communities leapfrog out of poverty?

A: In order for the poor to benefit from ICT, the philosophy of development work must move from charity to entrepreneurship. In the digital economy, we must utilize ICT to unleash the potential of individuals to create value and achieve financial sustainability. Engaging entrepreneurs to utilize technological resources in order to build their enterprises and the community is key to our efforts. Innovations and ICT best practices must be shared so we can all learn from each other. Digital Partners is particularly interested in helping our grassroots partners work directly with government, business and other community leaders to collaborate on IT solutions which can maximize the benefits for social and economic change in the poorest of countries. It is important to make changes at the national level in tandem with the grassroots level. For example, NGO's and governments must work together to advance telecommunications policy and piggyback on what has been done to coordinate efforts in expanding the capacity of IT power.

 

Q: Digital Partners has developed a Social Enterprise Laboratory to incubate the ICT-inspired ideas of social entrepreneurs and NGO's. What is the selection process for this program and how are you helping entrepreneurs?

A: We work with entrepreneurs to identify innovative uses of technology which improve the lives of poor in rural and urban areas through business opportunities offering vital services. Our effort is focused on three areas: entrepreneurship, education, and capacity building. DP is helping on several fronts with financial support; guidance, mentorship and expertise on business strategy; network of partners and supporters; and plans to scale successful projects elsewhere in the world.

First, we identify entrepreneurs who are engaged in implementing ICT in the field and work with them to develop an ICT idea into a potential scalable and sustainable business enterprise. DP's Social Enterprise Laboratory is a year-long process in which social entrepreneurs, NGO's and others apply during July and August of each year. We look for innovative IT-based efforts that have a high social mission but will also lead to either the effort becoming financially sustainable or economic empowerment of poor communities. During a six-month period, we provide mentoring and guidance to entrepreneurs to develop a business proposal. Then we determine if the business proposal has the potential to acquire start-up funding and tap into our network to identify support from the business and development community. Not all projects accepted to the social laboratory are guaranteed funding.

 

Q: Please describe a current project which is in the incubation process and the desired outcome of this project.

A: There are several projects in the incubation phase. For example Drishtee, an organization based out of New Delhi, is setting up "Village Information Kiosks" in 5 states in India. Putting computers in villages makes economic sense because of the revenue generating capacity of the technology and services which can now be made available to the community. Farmers in two remote locations in India can now connect via the Internet and exchange electronic information such as IP addresses, or access kiosks which provide e-governance services such as land-records, licenses, certificates, government application forms, etc. The use of computers has become valuable to these farmers who save time and money by accessing information electronically rather than traveling a great distance to an office in the city. Drishtee established this business as a franchise model with independent kiosk operators who provide services to the villagers. We work with Drishtee to help identify other services that can be offered through the kiosks and increase the revenue they earn per month. Currently the kiosk operator earns about Rs. 4,500 to 5,000 per month. The aim is to increase the revenue to about Rs 7,000 per month. Currently Drishtee operates about 160 kiosks. (There's more on Drishtee in this year's Stockholm Challenge.)

 

Q: Women and youth are members of society who suffer the most from poverty and have the least opportunity to utilize ICT to attain economic independence. How are ICT programs being utilized to provide women and youth with IT training and opportunities to use technology to improve their economic status?

A: For ICT to succeed in combating poverty, it is important that women and youth are involved in entrepreneurship and business opportunities. DP is partnering with Computers on Wheels (COW), a pilot implementation of a mobile ISP service which serves rural areas of India. DP is working with local NGOs to identify targeted villages in Andhra Pradesh which can benefit from this program and train youth to provide information services to these villages via lap-tops. The program generates revenue by selling content developed specifically for the needs of the villagers. If this pilot is successful, then the program can expand to offer fixed kiosks in some of the larger villages. We are also working on projects which target women as the main beneficiaries. For example, SEWA provides poor women in India with computer training in order to better market their goods as well as develop new skills which will allow them to participate in the digital economy. We are funding and mentoring SKS, a Grameen replication project that is developing a MIS system for micro-finance organizations using a PDA and a Smart Card. Loan records which have been documented in written form on paper are now available electronically. Through computerized automation, there is greater efficiency and savings which can lead to lower interest rates for the poor women borrowers and also enable a more effective access to market funding sources.

 

Q: What is the Global Classmates initiatives? What role does Digital Partners play in the education community and what is Digital Partners trying to achieve in developing this program?

A: We believe it is important to use the power of IT to enhance the educational and learning experiences of young people, thereby effectively engaging them and preparing them to contribute to the global community at an early age. DP sees its role in education as a way to take schools which are wired to the next level by providing an opportunity to develop global and cultural understanding using technology. Our vision is to build bridges between classrooms around the world resulting in richer academic exchanges and better cultural understanding, and overall to enable children to become better global citizens. By utilizing technology for cross-continental learning, students can develop skills needed to work together across cultural and geographic boundaries, which is key to participation in the evolving knowledge economy.

We developed the Global Classmates program as a virtual collaboratory for teachers and students across cultures and borders to learn about topics and issues together and thereby enrich their learning experience. We have adapted technology originally developed for corporate knowledge sharing for students to use in the classroom. Teachers can now meet with each other outside the constraints of their school building throughout their country and overseas to share their academic interests. Student teams communicate and collaborate using the robust features of the Internet platform with guidance from their teachers. ICT-enhanced education provides an opportunity to empower more of the world's youth by providing them with a wider worldview, greater aspirations, and enhanced economic opportunity.

October, 2002


About this Interview

This is an exclusive interview for the ICT for Development community on the Development Gateway, as part of our "Meet the Champions" series, conducted by DG ICT for Development Advisor Anne Marie DiNardo. We welcome your comments on this interview, additional questions to Dr. Badshah, as well as suggestions for future interview topics and other ICT champions we could interview. If you have any suggestions or would like to be interviewed yourself, please feel free to contact the Editor.

To read other interviews visit the DG ICT for Development Archive: Interviews.


Related Links

On behalf of the ICT for Development Community on the Gateway our Editorial Team would like to thank Dr. Akhtar Badshah
Published on October 16, 2002

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